Customer Service Practices of WalMart June 18, 2008
Posted by slmetcal in General, Pictures, Ramblings, rants.Tags: Customer Service, Online Ordering, WalMart
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Recently I ordered pictures from Wal Mart.com. I had done this on many occasions before and never had a problem. As a favor to my mother I uploaded her pictures for her and paid for them and requested that they be shipped to her. 10 days passed and she did not receive the pictures so when I checked I found out that there was a problem with the website and my order had been canceled. I was told it was a problem with the ordering software on the site. My problem with them canceling the order is that I was never notified that the order was canceled. They did refund me my money. However, I had a problem with them just canceling my order and not notifying me. When I found out what the issue was I emailed them and get a response of sorry for the inconvenience no reason for why I was never contacted about the cancellation of my order which was the same day I placed the order. Of course I sent them another email stating my dissatisfaction with the way they handled my order and that I would not be ordering from them again. I also let them know I would be sharing my experience with all my friends and family. Again all I get from them is a canned response of we are sorry for the inconvenience. Their handling of my order was nothing but a problem and cannot even give me the courtesy of notifying me when something was wrong. Wal Mart you really screwed up with this former customer.
This Driver is not too bright March 27, 2008
Posted by slmetcal in General, News, Ramblings, rants, Traffic.Tags: Drivers, News, Traffic
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Well I always read my local paper to see what is going on. My paper recently added a breaking news blog to their online edition. While reading the breaking news I ran across this article. I keep telling my husband that all the rocket scientists that we produce in this town should stick to what they know which is rocket science because everyone knows that most of them cannot drive very well. I say this because I spent all of Easter weekend going back and forth to my parents house. I live about 40 minutes away from them. It was Easter and my sisters birthday also so I was going to spend time with my niece while she was in town. 40 minutes is usually not a problem for me as we are always going into Huntsville for something since both my parents and my mother in law live in town and we chose to live closer to the hubby’s job and in the next county. Of course most of the roads I have to travel on are heavily traveled and it is only going to get worse with the growth that we are experiencing in the area. I just wish that people would use their turn signal and keep right except to pass. Is that asking too much?
